|
Commitment
The Normandy Group is committed to maintaining a position of preference among our Clients, Associates, Alliance Partners, and Stakeholders.
Clients
We will take the time to understand our Clients' needs and exceed their expectations.
We will deliver quality solutions on time and within budget.
We will empower our employees to deliver a high level of client satisfaction.
We will build team relationships with our Clients' employees.
We will maintain a high level of business and technical competency.
We will be easy to do business with.
We will provide exceptional Client service.
We will strive to continuously improve our solution offerings.
We will provide value whenever our Clients invest in our solutions.
We will provide consultants that possess skills and experiences that respond to the needs of our Clients.
Associates
We will provide competitive compensation, benefits, and rewards commensurate with the value of our Associates.
We will help Associates share in The Normandy Group's success by providing an opportunity to acquire ownership in the organization.
We will listen and respond to our Associates' ideas, needs and concerns.
We wil provide the training, guidance, mentoring, feedback and tools that support our Associates professional development and performance
We will clearly communicate our purpose and expectations to help our Associates understand the role they play in the organization.
We will provide an Associate development program that provides opportunity for long-term, mutually beneficial associate/organization relationships.
We will be sensitive to our Associates in balancing their professional, family, and community responsibilities.
We will strive to create an environment that features Associates pride, comfort, productivity and enjoyment.
Alliance Partners
We will cooperatively sell and market to new and existing Clients.
We will work with our Alliance Partners under mutually accepted rules of engagements.
We will conduct ourselves in representing our Alliance Partners in the highest ethical and professional manner.
We will manage our relationships with our Alliance Partners under a Win-Win doctrine
We will do joint business planning to insure our Alliance Partners of our commitment to represent and support them in the marketplace.
We will develop deep domain expertise in our solutions and our Alliance Partners solutions.
Stakeholders
We will consider maximum stakeholder value a high priority.
We will be open and honest with our stakeholders so that they can make informed decisions regarding the investment value of our company.
We will make every effort to promptly and accurately distribute all information that is pertinent to the investment value of our company.
We will adhere to our business focus and resist entering new ventures where we do not have the the necessary competency.
We will strive for excellence and reliability in our performance.
We will conduct our business in an ethical and professional manner so our investors can be proud of their association with our organization.
We will strictly comply with all investment related rules and regulations.
|